Tagged: isp

comcast

Paid prioritization may be coming to Comcast’s Internet service

For years, Comcast has been promising that it won’t violate the principles of net neutrality, regardless of whether the government imposes any net neutrality rules. That meant that Comcast wouldn’t block or throttle lawful Internet traffic and that it wouldn’t create fast lanes in order to collect tolls from Web companies that want priority access over the Comcast network. This was one of the...

ftc logo

FTC may not be able to regulate ISPs

The Federal Trade Commission is worried that it may no longer be able to regulate companies such as Comcast, Google, and Verizon unless a recent court ruling is overturned. The FTC on Thursday petitioned the 9th US Circuit Court of Appeals for a rehearing in a case involving AT&T’s throttling of unlimited data plans. A 9th Circuit panel previously ruled that the FTC cannot punish...

CableONE Denies Using Credit Scores to Provide Worse Service

CableONE Denies Using Credit Scores to Provide Worse Service

A few weeks ago we wrote about how CableONE CEO Thomas Might recently crowed that his company had implemented a system that managed to deliver worse customer service to customers with low credit scores. According to Might, the company had developed a “very rigorous FICI credit scoring process” on its video customers since 2013 that involves somehow flagging the accounts so that company support...

Cox planning to impose usage overage fees

Cox planning to impose usage overage fees

DSLReports has received information confirming that Cox Communications will be testing overage fees this summer ahead of a potential nationwide deployment. A Cox insider familiar with the cable operator’s network management practices says that customers in the company’s Cleveland, Ohio market will be informed on May 19 that they’ll soon be facing overage fees of $10 for every 50 GB over their usage cap...